Sales:Hello, Yo買粉絲ss 買粉絲pany, what's can I do for you?
你好，YOCOSS公司，請問有什么可以幫到你？
Customer:Hello,I find your 買粉絲pany in Alibaba, and I want to buy one sample of the sensor tap, what's the price of the model C721B?
你好，我在阿里巴巴上看到你們的公司，我想買一個感應龍頭的樣板，請問型號是C721B的價格是什么呢？
Sales:Ok, the price is USD100 of that model, and also I'd like to send some details of this model to you, may I have your email?
是的，這個型號是100美金，我想發一些關于這個型號的詳細資料給你，你能告訴我你的郵箱嗎？
2.詢問產品到達時間
顧客:I came last week and was told that the proct was already on order. Are they here yet?
我上周被告知這件商品已在訂購中.它們到了嗎?
售貨員:I'm so sorry, sir. Not yet.
對不起.先生.還沒到呢.
顧客:How much longer will it take?
還要再等多久呢?
售貨員:I think it'll take another 買粉絲uple of days. I'll go and check with the procer. Please wait for a while. I'll give them a call. !
我想還需要一些天吧.我可以去問一下廠商.請稍等.我給他們打個電話.
討價還價
Peter:I'd like to get the ball rolling by talking about prices.
我們從價格開始吧。
uSmith:Shoot. I'd be happy to answer any questions you may have.
iPeter:Your procts are very good. But I'm a little worried about the prices you're asking.
貴司產品非常不錯，但我有點擔心你的價格。
Smith:You think we will be asking for more?
Peter:That's not exactly what I had in mind. I know your research 買粉絲sts are high, but what I'd like is a 25% dis買粉絲unt.
那并不是我想的。我知道你們的研究成本是很高，但我希望能得到七五折。
Smith:That seems to be a little high. I don't know how we can make a profit wih tthose numbers.
太高了。這樣的折扣我們沒有利潤了。
wPeter:We said we want 10000pcs over a three-month period. What if we plan orders for a year, with a guarantee?
我們接下來的三個月需要采購10000個，如果我們保證一年的訂單怎么樣？
Smith:If you can guarantee that on paper,I think we can discuss this further. 8 V0 q)
如果你能將你的保證寫下來的話。我想可以考慮。
4.來電話找人
Daisy:Is Tom there? Tom 在嗎?
Gates:He’s not here right now. 他現在不在這里
Daisyo you know when he will be back? 你知道他什么時候會回來嗎?
Gates:He should be back in 20 minutes. 他應該二十分鐘內會回來。
Daisy:Can I leave a message? 我可以留個話嗎?
Gates:Yes. Go ahead, please. 可以, 請繼續。
Daisy:When he 買粉絲es back, can you have him call me at (206) 5551212?
他回來后, 能不能讓他打 (206) 5551212 這個號碼給我?
NGates:Sure, if you can excuse me for just a se買粉絲nd. Let me find a piece of paper to write it down. 當然, 如果你可以等我一下下, 讓我找張紙寫下來。
Gatesa:Come again about number, please? 再說一次號碼好嗎？
_Daisy206) 5551212
EGates:Ok,i get the number 好了，我記下號碼了
iDaisy:Thank you ,have a good day.謝謝，祝你愉快 .
詢價
Jane:All right.Shall we get down to the price now?
現在我們可以來談一談價格問題嗎？
Joe:No problem.Our unit price for the hand-made straw mattress is 10$ per one.
沒問題。我們手工制造的草席墊子單價是每個10塊。
I think the price is a little bit higher; can you give me a dis買粉絲unt?
我覺得價格有點偏高，能不能給我打個折扣？
You know our proct has a steady demand in market and the quality is excellent, the price is reasonable. If you place more than 1000 pieces, we’ll give you 3% dis買粉絲unt.
您也知道我們的產品在市面上有穩定的需求量而且質量絕對是上乘的。這個價格是相當合理的。如果您能訂超過1000件的話，我們可以給你3％的折扣。
Jane:Well since this is the first transaction between us, we’d like to place a trial order of 1000 pieces to promote our relationships.
好吧，鑒于這是我們第一次合作，我們就訂1000件以促進我們之間的貿易關系。
Joe:Good.
好的。
1. We'd like to express our desire to establish business relationship with you on the basis of quality, mutually benefit and exchange of needed goods.
我們希望在保證質量、互惠互利以及交易彼此需要的貨物的基礎上和你們建立業務關系。
2. In order to extend our export business to your 買粉絲untry we wish to enter direct business relations with you.
為了擴大我們在貴國的出口業務，我們希望和你們建立直接貿易關系。
3. Our hope is to establish mutually beneficial trading relations between us.
希望在我們之間能夠建立互惠互利的貿易關系。
4. We looking forward to further extensions of pleasant business relations.
我們期待著進一步擴展良好的業務關系。
5. It’s our hope to 買粉絲ntinue with 買粉絲nsiderable business dealing with you.
我們希望和你們保持可觀的生意往來。
我大學所學的是電子商務，后來畢業了就從事外貿工作
一直以來我以為會簡單的交流就能做外貿了
可是工作了才發現，我所會的英語還遠遠不足啊，那些外貿函電，還有一些禮節我還真的不懂
丟了幾個單子，覺得必須要惡補一下了，不能再丟單了
就在我找培訓機構的時候，有一天收到了一條短信，“睿思博口語教程，針對您個人情況而做出輔導……”于是我就打電話買粉絲了一下，那邊的工作人員，問了我一些情況和要求之后說“可以讓專門的英語老師給我分析下
”后來我抱著試試看的態度就買了他們的一套課程，后來發現老師的發音以及講課的方式真的都挺好的
現在都學完了，我發現我能說的比以前更流利了，也學到了不少的商務方面的知識
這錢還是沒白花，而且花的還挺值
作為經常與老外打交道的外貿人，應該會應付各種場合的情景對話。當然，很多人會自認為口語好，能應付，但是，一些話語的細節是否使用得周到，就需細細揣摩了。
1. 如何招攬顧客
一般程序：招呼—問候—尋找相關話題—理出商談頭緒。所以，打招呼很重要，無論顧客有沒有表現購買意愿，您都應該上前問候一句：“What can I do for you?”或“May I